Privacy Policy

BASIC DATA PROTECTION INFORMATION

Manager: Grupo Refripeca 2005 SL

Purpose: To deal with requests made through the website, manage the sending of information.

Legitimación: Consent of the data subject and execution of a pre-contract/contract.

Destinatarios: No data will be passed on to third parties unless legally obliged to do so or in the event that it is necessary in order to deal with your request.

Derechos: You may exercise your rights of access, rectification, erasure and objection, restriction of processing, data portability and the right not to be subject to automated individualised decisions.

Further information: Puede consultar la información adicional sobre protección de Datos en nuestra web.

Grupo Refripeca 2005 SL, hereinafter, undertakes to comply with the legislation in force at all times regarding the processing of personal data. By means of the following privacy policy, Grupo Refripeca 2005 SL, in accordance with the requirements of the RGPD, informs users of:


1. WHO IS THE DATA CONTROLLER?

The person responsible for the processing of your data is Grupo Refripeca 2005 SL:


Identity: Grupo Refripeca 2005 SL – B76605815.

Location: C/ Capuchina 10 – El Tablero 38107 – Santa Cruz De Tenerife.

Phone: +34 922 626 929.

Web: https://refripeca.binhex.es/

eMail: info@refripeca.com.

Further information: Puede consultar la información adicional sobre protección de Datos en nuestra web.

Grupo Refripeca 2005 SL informs the user that the data provided through browsing our website, the contact form or sending e-mails will be processed by Grupo Refripeca 2005 SL and that this processing is included in the Register of Processing Activities managed by Grupo Refripeca 2005 SL in accordance with the provisions of the RGPD.


2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At www.refripeca.com when you accept our privacy policy you authorise us to use and process the personal data provided for the following purposes:


To send you the information and provide you with the service you request through the various forms available on our website.

To provide you with information about the offers, products and services requested.

Occasionally, Grupo Refripeca 2005 SL may use your personal data to send you notifications by e-mail, in order to inform you about changes in our services or products or in our policies and legal conditions.

To send you commercial communications about offers, activities and promotions of Grupo Refripeca 2005 SL and the sector that may be of interest to you by conventional or electronic means when you have ticked the box indicating that you wish to receive information.

www.refripeca.com also collects information from web users not directly provided by them through cookies and DARD devices. The data collected through cookies and other devices will be used for statistical studies and profile analysis with the aim of providing a better service through our website, for which GOOGLE ANALYTICS will be used, which is a Google tool to help website owners analyse how their visitors interact with their properties. You can learn more about their privacy policy at https://www.google.es/intl/es_ALL/analytics/learn/privacy.html.

Google, including all of its tools, complies with the EU-US Privacy Shield Framework as set forth by the United States Department of Commerce regarding the collection, use and retention of personal information from European Union member countries.

www.refripeca.com will at all times endeavour to establish suitable mechanisms to obtain the User's consent for the installation of cookies that require it. When a user accesses our website a pop-up appears informing them of the existence of cookies and that if they continue browsing our website they are giving their consent to the installation of cookies. Acceptance of the installation of cookies implies acceptance of the conservation of the IP address in the records of www.refripeca.com, along with the date of acceptance, for a period of one year, in order to demonstrate the consent given. You can obtain more information in our ‘Cookies Policy’.


3. WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legitimacy for the processing of your data by Grupo Refripeca 2005 SL is based on:


In the execution of a pre-contract/contract to send you the information and provide you with the requested service, otherwise it will not be possible to carry it out.

4. HOW LONG DO WE KEEP YOUR DATA?

The data to send you the information or provide you with the service you request by e-mail will be kept for as long as the contractual relationship is in force, and once it has ended, for the legal limitation period.


5. WHAT KIND OF DATA DO WE PROCESS FROM OUR USERS?

Grupo Refripeca 2005 SL processes the following categories of data:


Details of users who contact us by e-mail: Only those over 16 years of age may provide data through our website. If you are under this age you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and currency of all data communicated to Grupo Refripeca 2005 SL and declares that he/she is over 16 years of age, and will be solely responsible for any false or inaccurate statements he/she may make.

In the event that you provide us with third party data, you declare that you have their consent and you undertake to provide them with the information provided in this clause, exempting Grupo Refripeca 2005 SL from any type of obligation. However, Grupo Refripeca 2005 SL may carry out verifications to verify that the third party has been informed, adopting the diligence measures established in the data protection regulations.


6. TO WHOM WILL YOUR DATA BE DISCLOSED?

No data will be passed on to third parties unless legally obliged to do so or in the event that it is necessary in order to deal with your request.


7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user may exercise the following rights before Grupo Refripeca 2005 SL:


Access your personal data.

Rectify them when they are inaccurate or incomplete.

To request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected.

Oppose their treatment.

To request the limitation of the processing of their data when any of the conditions provided for in the regulations are met.

Request the portability of your data in the cases provided for in the regulations.

Prevent automated decisions.

Revoke consents granted.

In order to exercise their rights, users must send a written request indicating the right they wish to exercise and enclose a document accrediting their identity and a postal or e-mail address for notification purposes. This request can be made either by post to: Grupo Refripeca 2005 SL C/ Capuchina 10 - El Tablero 38107 - Santa Cruz De Tenerife, or at the following e-mail address: info@refripeca.com

Grupo Refripeca 2005 SL must reply to the request for the exercise of rights within one month of receipt of the request. This period may be extended by a further two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receipt of the request, stating the reasons for the delay.

Likewise, the interested parties have the right to complain to the competent Control Authority (Spanish Data Protection Agency) when they consider that Grupo Refripeca 2005 SL has infringed the rights that the data protection regulations recognise in www.aepd.es.


8. ARE MY DETAILS SAFE?

Grupo Refripeca 2005 SL has a contract in force with the hosting company OVH HISPANO SL for the hosting of its website. It is a European company and has the latest systems in security measures.

Grupo Refripeca 2005 SL guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data, taking into account their confidential nature.

Grupo Refripeca 2005 SL undertakes that such data will remain secret, treating them with the utmost reserve, and declares to have implemented in its information system, the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
Translated with DeepL.com (free version)


9. LINKS TO OTHER WEBSITES

If you choose to leave our Web site through links to other Web sites not belonging to our company, Grupo Refripeca 2005 SL will not be responsible for the privacy policies of such Web sites or for the cookies that they may store in the user's computer.


Version: 2.0


Date: 12/02/2019